Privacy Policy

This Privacy Policy informs you of our policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

Please note that this Privacy Policy governs only to the information we collect on and communications from This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you link to from the website or otherwise visit.


We obtain non-personally identifiable information by placing a 'cookie' on your computers hard drive so we can recognize you as a return user and personalize your experience.

A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or 'session' cookies to help you shop. These cookies will expire when you place an order.

You will receive a notification before a cookie is placed on your system. You can, if you chose to, block all cookies. If you reject our cookies, you may still use the website, but you may be limited in the use of some of the features.

Non-Personal Identifiable Information

As with most websites, when you visit the website, certain anonymous information about your visit is automatically logged. This information is not personally identifiable.

The information may include details about the type of browser you use, the server name, IP address, date and time you access the site, the pages you access while at, and the internet address of the website, if any, from which you linked directly to uses non-personally identifiable information for internal business and marketing purposes and to help it administer and improve this website. We may also use this information to provide information about this website to its partners, suppliers and other affiliated and non-affiliated entities.

Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually eg your name, address, telephone number and email address.

Personally identifiable information may be collected by us if you choose to communicate with us through email, via this website, by telephone, in writing, by placing an order, by completing a user registration form or by such other means. will not collect any personally identifiable information about you unless you provide it. You can visit and browse our website without revealing personally identifiable information about yourself.

When you submit your personally identifiable information on the website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in the Privacy Policy.

Use of Personally Identifiable Information uses the personally identifiable information collected through its website primarily for purposes such as administering users accounts, processing transactions, providing service and support to users, improving the website, promotional notices, responding to your enquiries and comments and maintaining the security and integrity of its systems.

Non-Disclosure of Personally Identifiable Information does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you without your consent.

Disclosure of Personally Identifiable Information may share your personally identifiable information with other companies that help us maintain and operate our website or for other reasons related to the operation of our business. may also disclose personally identifiable information about you in connection with legal requirements or as otherwise permitted by law.

Furthermore, as business develops, it may sell or buy company assets and in such transactions customer information will be shared with such third parties and may be one of the transferred business assets.

Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

Changes to Your Personal Information

You have the ability to review, change and or correct the personally identifiable information you provide us by emailing us at You may also request that we deactivate your account or remove your information from our database, by emailing


From time to time, Eyecare Partners and its affiliates may wish to send you message updates about, its affiliates, promotions, security or the administration of the website or other updates. If you would prefer not to receive future email communications from Eyecare Partners and its affiliates, an unsubscribe link is provided on every communication you receive from Eyecare Partners, or you may send an email containing your request to


If you have questions about this Privacy Policy, the content of our website, or your dealings with Eyecare Partners please email us on

01753 318 000